The most important element of anticipation is artistic.
What Causes a paradigm to Shift?
In a group of accountants, Barker asked them to add up a column of
numbers in quickly in your head:
95% of the people get 5000, which is wrong. Answer is 4100. The
point is the accountants chose 5000 as the answer. This is a good
example of the power of group practicing the same paradigm, erring
together and not being able to admit the error for fear of
disagreeing with the majority.
Then the square to the diamond to make it twice as large. page 96-
98.
Our current paradigms let us filter out noise, or fit certain ideas
to meet our expectations.
In Vision Askew subjects put on goggles which turned
everything upside down. Within time all was normal because they
adjusted. This is an example of changing the data to fix the
rules.
In Budweiser Beer Can'ts shows us an example of "we see
things as we know them to be." Color doesn't resister at certain
depths in H2O, but divers report that they see the color because
they "know it to be that color."
In A Tasteless Tale speaks of a lady who had a tumour
removed from her brain. The part of the brain removed affected
taste. However she continued to taste food. This was because she
used old data to provide the sensation. Here is the power of
expectations.
In The Chess Masters demonstrates that when we work within
our expertise we are great but outside we fail. # masters and 3
novices looked at a chess board in mid game for 5 seconds. The
masters reproduced the board o a blank with 81% accuracy while the
novices only 33% accuracy. Then the board was set up randomly by
computer not adhering to the rules of chess. Masters did more
poorly than the novices. this was so because the masters used
their knowledge of chess to understand the real game whereas the
random game had no points of relevancy.
In The Riverboat Pilot we see how one person looks at the
same picture differently from another. The friend sees it as
beautiful and the pilot sees the river as dangerous.
In Dinosaur Deaths we find a scientist from one field
bringing to light the demise of the dinosaurs. At first some
questioned how dare he suggest to us.... Sounds like educators
about non educators...
In Superconductors ceramics became the key and an error by
an inexperienced worker created a new paradigm.
In Staying after school an inexperienced salesperson did it
differently, he visited principals at home where they were less
busy.
In House to house selling a success business practice in
one field led to success in another.
In Measuring Right, Measuring Wrong is the story of the CD
player. Japan had developed one in a 12"model, whereas Phillips in
Netherlands had developed a smaller model. Here is an example of
how a company was thinking in one way didn't see another way.
japan was stopped i one paradigm: boundary.
In A steal of a steel illustrates how an idea thought to be
impossible was in fact possible and became the norm.
In Bagging It explores how someone good in his paradigm
approached another industry as was told to take a hike. As it
turned out the air bag was created by explosives experts.
In New Photography is about a missed opportunity. A
photography company didn't see the advantages of photo-copying,
Xerox.
In The Human-powered Airplane was developed because someone
was not caught in the paradigm of aeronautical engineering. Thus
the Gossamer Condor and the Gossamer Albatross were
born.
In Chernobyl Blindness is an example of not being able to
see beyond ones paradigm.
In conclusion the question arose: What does one have to do to be
successful in a white male society?
Self-Management is most democratic and is constructivism.
Worker defined and run. Most efficient.
The Return of Artistry and craftsmanship was started by the
Greeks who did not separate art from technology. The root word of
technology is techne which means art. When you put
the onus on the worker to take pride and to be responsible for
their own space then they really produce. Constructivism!!!
Without caring there is no quality.
The Return of Spirit to the Workplace was a cornerstone to
TQ. The quickest way to kill human spirit is to ask someone to do
mediocre work. Enthusiasm comes from the Greek and means "filled
with the spirit of God." So TQ = do it right the first time, do it
better tomorrow than you did it today. To not quest for excellence
might be considered sacrilege. The quest for excellence
opens up the quest for innovation which leads to
anticipation.
New Paradigms for the 1990's
Follow principle of tolerance knowledge is limited. Paradigm
paralysis occurs when a person can wield so much power, Hitler.
Also occurs when so many say "it is impossible." Be tolerant to
new ideas, to those suggesting new ideas, and towards people who
see it differently are the keys.
Chapter 4
When do New Paradigms Appear? Gee!
Maybe I've got something here!" begins with a graph of the
lifespan of a paradigm. X axis = Time and Y axis = Problems
Solved. "Exemplars are models used to solve a whole array
of problems. The line begins above zero since some problems are
solved and represent the start. Moving in a slight slope, A Phase
begins. Problems are being solved as boundaries are being
understood. B Phase indicates increase in problems being solved in
shorter time. This is the "good times" phase. C Phase sees a
slowing in problem solving. Reason is that simple problems are
solved quickly, harder problems take longer and get shelved. This
is the Paradigm Curve. Not to be confused with the "Funky
Chicken." Classic S curve: slow in phase A because we don't know
the rules, fast in phase B because we know how to play the game,
and slow again in phase C because we have left difficult problems.
Question: where will the paradigm shift occur? Logic says in Phase
C, but Noooooooo! Try Phase B! "The new paradigm appears sooner
than it is needed" or "Sooner than it is wanted."
THERE HAS TO BE A BETTER WAY?
Because we aren't solving 100% of the problems we will eventually
have to change our tact to solve them. So:
Reason 1: We lack some technology or tool that would allow
us to be able to solve the problem.
Reason 2: We're not smart enough yet. "no court sense"
Problems that can be solved with existing paradigms will and those
that can't will be shelved. How are the shelved problems
solved? New Paradigms. Every paradigm will in the process uncover
problems it cannot solve. And those unsolvable problems provide the
catalyst for triggering the paradigm shift. Each paradigm beacons
the next paradigm. When things are good we should begin to
identify the new paradigm. Ask yourself: In my own specialty or
field of expertise, what are the problems that all of my peers want
to solve and we don't have the slightest idea of how to do it?
Write them down. The seeds of succession are sown and begin to
germinate even while the prevailing paradigm is still vigorous.
Analogies: A parent has a child in his/her prime. the child is the
new paradigm. In publishing: while one issue is put to bed another
is in full writing mode while a third is just beginning.
Return to Chapter 3
Chapter 5
Who Changes the Paradigm? Where are the
wild ducks when we need them? deals with the fact that we know
the new paradigm is going to be solved by unsolved problems. The
new one will emerge as the old one is going strong. So who's
responsible? An Outsider. And people respond to outsiders.
Nothing i job description says change. So who are the four
cowboys:
All rare, precious, hard to find. If only they would listen. To
accept the new you have to abandon the old and this is hard. Be
open minded.
These two categories are successful because they bring
naïveté and they don't know what can't be done. They ask
"dumb" questions, they probe with fresh eyes, they wonder. When
training the newcomers give them some of the shelved problems.
They will not do it the "correct" way since they don't know the
current paradigm. Bingo, new paradigm.
Return to Chapter 3
Chapter 6
Who are the Paradigm Pioneers? Is it
safe out there? The pioneer takes the risk. Once the paradigm
is discovered the pioneer will trek. Pioneers bring the brains,
brawn, time, effort,,and capital. Even after a shift has been
determined to be needed, little movement occurs. The pioneer must
act alone or in the face of contradictions. Intuitive judge-
ment in the face of incomplete data, on faith. Pioneers use
more heart than head. Pioneers may risk everything on the new
paradigm. Frustration of the old may be a catalyst. They see the
big picture or can project. Here's the GUTS I spoke of earlier.
So the pioneer must have the courage as well as the intuition.
The Leverage of Pioneering
You may not be the first, but if you are listening you can act and
enjoy. Get in early and stay the course is key to successful
paradigm shifting. See the Japanese (79-80). Kaizen
Japanese which means to make small improvements every day. being
a pioneer and kaizen means you never give the settler an
even break. You are always on top. If you wait for the facts then
you are a settler.
Return to Chapter 3
Chapter 7
What is the Paradigm Effect? The scales
have fallen from my eyes discusses how we see the world through
our paradigms. What may be perfectly clear and visible to one
person is invisible to another because of differing paradigms.
This is the Paradigm Effect. One paradigm blinds you,
deafens you etc to other possibilities and other paradigms. Old
paradigms block ability to view new paradigms. New paradigms must
get through filters of old. Paradigms can trap us into seeing the
world in only one way; and how wrong experts can be because of that
entrapment. Paradigms give a particular perspective and depending
on ones perspective determines ones vision. What is obvious to one
is not to another. Paradigm-enhancing innovations are easy
to see, but paradigm-shifting innovations blind us because
they don't follow our paradigm. It just means we must trust others
or put ours aside so we can see theirs. This is hard.
Return to Chapter 3
Chapter 8
Twenty-two Examples more or less illus-
trates this idea of paradigm shifts to show how the outsider,
inability of insiders to understand, powerful perceptual influence,
and birth of new paradigms can be perceived.
1000
40
1000
30
1000
20
1000
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¯¯¯¯Chapter 9
The Most Important Paradigm Shift of the
Twentieth Century Without caring there can be no
quality. Made In Japan in 1962 vs Made in Japan in 1990. Why?
Moved from capacity-driven to customer-driven. Total Quality
Paradigm.
Increased Innovation in Total Quality TQ asks to be better
tomorrow than you were today. Kaizen. Since the CEO was never in
his office, always moving the employees knew they would run into
him and had to be prepared. Chapter10
Going Back to Zero What is impossible
to do, but if it could be done, would fundamentally change your
business? switches from examples to lessons. When a paradigm
shifts everyone goes back to zero. Apple's entrance changed the
IBM paradigm. But then that is the IBM paradigm, adapt to the new
and do it better. Do the impossible. Impossible is a boundary
word. Spot the changes early and you will be part of the paradigm
shift.
Chapter 11
Key Characteristics of Paradigms I'll
see it when I believe it." draws some conclusions about
paradigms. Seven characteristics are important:
Chapter 12
Managers, Leaders, and Paradigms You
lead between paradigms speaks to managers and leaders.
To managers:
To leaders:
Managers must demonstrate paradigm pliancy if they are
going to expect to practice it. Managers must allow and be
willing to hear from their employees who step outside the box to
solve a problem. If managers beat down ideas then nothing will get
solved.
A leader is a person you will follow to a place you wouldn't go by
yourself. You manage within a paradigm, you lead between para-
digms. Managers employ paradigm enhancement. This means you
make the rules better. Paradigm shifting without follow-on skills
leaves you vulnerable to pioneers who practice TQ. Paradigm
enhancement without shifting leaves you lacklustre. You need both.
Leader-manager
Many times paradigm shifts are driven by people who take the
leader's role when no one else will. Visionaries are not necessar-
ily leaders. Most leaders are not visionaries. Some are vision-
aries, some are leaders, some are managers, some are followers.
Few are all four etc etc. This is why teams are crucial.
Chapter 13
Shifts for the 1990's - a Barker's Dozen
And then again, maybe it could happen begins with a look at
the trends begun in the 80's and then suggests shifts for the
90's.
Trends for the 90's
Chapter 14
And so it goes No matter how much you
study the future, it will always surprise you; but you needn't be
dumbfounded! Kenneth Boulding. About Paradigms:
We learn more each day in this complex world. Time is key. With
so much more to learn we have to be open.
To accept paradigms you must have a an act of faith. Try it.
problem solve to test it. Turbulence is caused by failure of old
paradigms.
How to recognize change:
Certainly during turbulence many paradigms will crop up, the key is
the snatch the right ones. It is a risk to accept a new para-
digm.
Trial Balloon day is a day when people come up with ideas without
ridicule.
Be open because folks will be doing things and saying things
without time to explain.
Afterword
Take stock of your paradigms. job, family, morals, politics,
religion, view of rest of world.
List other people's paradigm, those with whom you disagree. then
figure out how to find consensus.
Finally read, read, read to be attuned with society. Pages 215-218
offer good suggestions.